Safe Secure Storage
SERVICES
Copyright © 2013 All About Storage  ·  All Rights reserved  · 
Copyright © 2013 All About Storage  ·  All Rights reserved  · 
Safe Secure Storage
Frequently asked questions
WHAT IS SELF STORAGE?

Self storage is the term applied to storage facilities that offer do-it-yourself storage space for members of the public and businesses to rent month-to-month. You are the only person to hold the key and you can come and go as often as you like during normal working hours.


WHAT SECURITY DOES THE STORAGE FACILITY HAVE?

General Security
The premises have a 24-hour security and an armed reaction unit.

The Unit
All units used for storage are completely self-contained - no one can see into the unit and the door is locked with a security lock (supplied by the customer or one can be purchased from All About Storage). Access is only granted to authorised and fully paid-up clients.

Access Control
Access is strictly controlled. Customers must be authorised to access the unit and have the correct key for the lock on the units.


DO THE UNITS REQUIRE A SECURITY DEPOSIT?

Yes, All About Storage requires one months’ rent as a deposit.

IS THE RENTAL ON A MONTHLY OR WEEKLY BASIS?

The rental agreement runs on a month-to-month basis and renews automatically on the 1st of each month if we have not had notice from you. When you move in you will be charged on a pro-rata basis (i.e. only pay for 15 days rental if you move in on the 15th of the month).

HOW MANY DAYS NOTICE DO I NEED TO GIVE TO CANCEL THE RENTAL OF THE UNIT?

One full calendar months’ notice is required.


IS THERE A CHARGE TO ACCESS MY STORAGE UNIT & WHEN CAN I ACCESS?

Access is free.

Normal facility hours:

Access to storage units:       Monday - Sunday: 06:00 - 18:00

Office hours:                        Monday - Friday: 08:00 - 17:00
                                          Saturdays: 08:00 - 13:00
                                          Sundays and Public Holidays : Closed


CAN I AUTHORISE OTHER PEOPLE TO ACCESS MY STORAGE UNIT?

You can authorise others to access your unit as long as prior arrangements are made with All About Storage and the person(s) accessing the unit are able to identify themselves properly - ID required.

To obtain entry to the unit the storage unit key will also be required.

WHAT DO I DO ABOUT INSURANCE?

All the major insurers are prepared to cover your goods while they are in storage. Inform your insurer that the goods will be in storage and they will cover your possessions under your Household Policy.


HOW DO I RESERVE A UNIT?

Units are allocated on a "First Come First Served Basis". Once a signed Rental Agreement, deposit and the initial month’s rental has been received the unit will be reserved for you.
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